Success Stories

I appreciate all the kind words and testimonials from my clients.  Here is what some of my clients have to say:  (All are verified testimonials on social survey)

Recently, I contacted Colleen Craig to assist in refinancing my home.  It was my second attempt at trying to get it refinanced and I am very pleased to say that Colleen helped me through the whole process and I ended up getting a great rate!

I am a self-employed person so it is alot harder to get any type of loan.  It is incredibly frustrating being asked to provide document after document.  Colleen was always available either on the phone, text or email.  I cannot give her enough credit for her assistance through this process.

-Susan M.  Ventura, CA 8/2021

Thank you so much Colleen! You’ve been absolutely fantastic. We are so glad you were on our side. I’ll definitely recommend you to my brother and his wife. Thanks again.

Matt W.

525 Brossard Dr. Thousand Oaks, CA 2/20/2020

Colleen has been wonderful to work with! She is always very kind and polite, while remaining professional and tenaciously working to get loans closed on, or ahead of schedule. I look forward to working with Colleen again!

Brian Mays, Quicken Loans 2/20/2020

Colleen makes the whole process so easy! This is the second home I have bought in the last year and I used her both times. Absolutely LOVE her! She gets the job done!!

Christine Brown, 116 La Brea St. Oxnard, CA  1/29/2020

  • Survey completed on
    June 30, 2018

    Reviewed by Kenneth S.

    Completed transaction in June 2018 in Simi Valley, CA
     
    Colleen has a great personality and was easy to reach and communicate with. We were very happy with the level of service and friendliness.

 
 

  • 5 Stars
     
    Survey completed on
    May 15, 2018

    Reviewed by Scott W. 

    Completed transaction in  May 2018 in Valencia, CA
     
    Colleen was always easy to get a hold of if we had any concerns. She always kept us updated throughout the whole process on the loan. Prompt service is important to us and we never had to wonder what was going on with our loan. Thank you!

 

  • 5 Stars
     
    Survey completed on
    May 15, 2018

    Reviewed by Christine B.

    Completed transaction in  May 2018 in Valencia, CA.
     
    Colleen goes above and beyond! She really knows her stuff.  This has been the most pleasant experience when buying a house. She is professional and has a wonderful sense of humor! Very enjoyable to work with. I will definitely use her again!!!! HIGHLY RECOMMEND HER!

 
 

  • 5 Stars
     
    Survey completed on
    May 3, 2018

    Reviewed by Shannon C.

    Completed transaction in  March 2018 in Lancaster, CA.
    Colleen was readily available to answer all questions throughout the loan process. She was very speedy to reply. I would recommend her to my friends.

  •  5 Stars
     
    Survey completed on
    March 17, 2018

    Reviewed by Raymond L.

    Completed transaction in March 2018 in Camarillo, CA.
    Great follow through, Thanks for making it happen!

 

  • 5 Stars
     
    Survey completed on
    January 4, 2018

    Reviewed by Michael M.

    Completed transaction in December 2017 in Lake Arrowhead, CA.
    Colleen is very knowledgeable and just pleasant to work with.

  • 5 Stars
     
    Survey completed on
    November 24, 2017

    Reviewed by Lindsey M.

    Completed transaction in November 2017 in Valencia, CA.
    Goes above and beyond for you

  • Colleen was amazing! A recommendation from a friend, she got us the lowest possible rate and walked us through every step of the process of owning our first place. As we first-time buyers we had many, many, many questions and Colleen was ever gracious with her time, walking us through the ins and outs of each step and getting us to a place where we were comfortable with everything. We cannot recommend her enough!

Jamie Conway, Encino, CA 8/2017

  • Thanks Colleen! I appreciate your patience with all my questions. It’s been such a great experience working with you and you can be sure we will recommend you to our friends. 

   Lindsey Conway, Encino, CA  8/2017

  •  We have used  Colleen several times for both personal homes and rental units.  She knows her stuff, keeps on top of the details, guides you through it all and is upfront with costs and on top of interest rates.  That’s why we have used her several times and will continue to do so.

        Adrienne  Paterson,  Oxnard CA   1/2017

  •   Colleen was extremely helpful and patient with all my questions as a first time home buyer. I will recommend her to any of my friends looking to buy. I’m so glad I met her at the Redfin class she put on for first time homebuyers!
    Susana Preciado North Hills CA  1/2017
  • We just wanted to follow up to say thank you again for all of your help in getting into our new home.  During the process of dealing with the other lender, my husband and I were regretting that we didn’t utilize you as our lender.  We wish we could have gone with you but are so very grateful for the advise you gave during the process.  You did not have to take the time to speak with us during our home purchasing process and loan approval, but you did out of sheer kindness, which is a trait hard to find in people these days.  We have been referring everyone we know to you and are excited to come back and utilize your services once we are ready to refinance our home.  Looking forward to working with you and again, we are so very grateful for the selfless guidance you gave to our family.

          Christy Daniels, Oxnard CA  2/2017

  • Four years ago, shortly after a divorce, I ended up stepping away from a deal that was days from closing because I felt taken advantage of. I felt the Mortgage Lender had only his own interest in mind. I let him know what the bottom line that I was comfortable with paying a month, it was interesting that he couldn’t get me to what I was asking for. My circumstances have not changed much since that, an attempt at a home purchase. The buying of a house for the first time, as a single woman was scary. So much so that I did not attempt to purchase a new home for another 4 years. I met Colleen Craig in my neighborhood and found her very likable and genuine. I could tell that she cares about people. As I got to l know her, I started asking her a lot of questions and got a lot of very clear answers. It was obvious that she knows her stuff. I had a couple of obstacles. The home I was purchasing was a Probate property (so everything needed to go before, or be signed by, the trustees and a judge in another state). I had to be out of the rental that I was in by the 1st week of the following month. That meant, that I needed a 30-day Escrow. What I now understand is, that that is almost unheard of nowadays for a probate property. I knew what was going to be needed and so I was prepared. I had some other financial obstacles that Colleen handled like a pro. She was relentless in staying informed and keeping communication ongoing with all that were involved. I realize how important that was because not all the hands in the pot knew what the other hands were doing in the pot. “And Hey, that’s my pot they are messing with”. She caught all potential hazards before they became a problem. My house closed in 30 days and she is still here for me with any question after the fact. She has amazed me so many times, that I started to refer to her as a NINJA. She is a Mortgage Ninja in my book. Thank you Colleen Craig for your relentless efforts to make me a homeowner. It’s an honor and a pleasure to know you!

 

Patricia Perdigao, Port Heuneme CA  9/2016

  • Colleen is EXCELLENT. Very easy to work with, helpful, passionate, understanding and knows this stuff inside and out. I can’t recommend her enough. You won’t be sorry.

Jason Schmidt, Glendale CA  8/2013

  • *Incredible customer service. Helped us stay one step ahead of the entire process allowing us time to deal with issues from the escrow company when they came up. Came to our house to explain the process.  A true pro! Yet I felt like I was doing business with a good friend.

Charles and Rebecca McMackin, Reseda CA 2/2016

  •  My dear friends forwarded along your contact info. They only have wonderful things to say about how your expertise and professionalism guided their 1st time home buying experience! My husband and I are looking to buy our first home here in the Dallas, Texas area. We are hopeful to find someone as helpful as you!

Matt & Jessica, Dallas Texas 7/2016

  • She helped us with all the complicated process when we were in the middle of selling our old house and buying a new one. She is always there before the deal is closed and finalized.. and she is still there for me and my family when we have any question. She goes that extra mile for us.. Other agents maybe will not be there anymore when the deal is done…. I can go on and go on write about how grateful my family and I, myself feel so grateful about Colleen’s efforts to help us. So, Colleen…. You are a special lady and a friend, you are very close to our hearts. Thank you very much from all of us here!

Ennykun Talok & Jason Bennett,  North Hills, CA  2013

  • Colleen is the most knowledgeable, reliable and hardest working lender I know. The agents here at Sellstate Horizons Realty love the fact that she is always just 1 phone call away (not like others where you leave a message) and she closes deals on time as promised!!! Her website is a constant tool for us all.

Kathryn  Landon, Realtor  Tarzana, CA  2011

I appreciate all the kind words and testimonials from my clients.  Here is what some of my clients have to say:  (All are verified testimonials on social survey)

I am a self-employed person so it is a lot harder to get any type of loan. It is incredibly frustrating being asked to provide document after document.  Colleen was always available either on the phone, text or email.  I cannot give her enough credit for her assistance through this process.

Susan Malloy, Ventura CA 8/2021

Recently, I contacted Colleen Craig to assist in refinancing my home.  It was my second attempt at trying to get it refinanced and I am very pleased to say that Colleen helped me through the whole process and I ended up getting a great rate!

 

Thank you so much Colleen! You’ve been absolutely fantastic. We are so glad you were on our side. I’ll definitely recommend you to my brother and his wife. Thanks again.

Matt W.

525 Brossard Dr. Thousand Oaks, CA 2/20/2020

Colleen has been wonderful to work with! She is always very kind and polite, while remaining professional and tenaciously working to get loans closed on, or ahead of schedule. I look forward to working with Colleen again!

Brian Mays, Quicken Loans 2/20/2020

Colleen makes the whole process so easy! This is the second home I have bought in the last year and I used her both times. Absolutely LOVE her! She gets the job done!!

Christine Brown, 116 La Brea St. Oxnard, CA  1/29/2020

  • Survey completed onJune 30, 2018

    Reviewed by Kenneth S.

    Completed transaction in June 2018 in Simi Valley, CA Colleen has a great personality and was easy to reach and communicate with. We were very happy with the level of service and friendliness.

  

  • 5 Stars
     Survey completed onMay 15, 2018

    Reviewed by Scott W. 

    Completed transaction in  May 2018 in Valencia, CA Colleen was always easy to get a hold of if we had any concerns. She always kept us updated throughout the whole process on the loan. Prompt service is important to us and we never had to wonder what was going on with our loan. Thank you!

 

  • 5 Stars
     Survey completed onMay 15, 2018

    Reviewed by Christine B.

    Completed transaction in  May 2018 in Valencia, CA. Colleen goes above and beyond! She really knows her stuff.  This has been the most pleasant experience when buying a house. She is professional and has a wonderful sense of humor! Very enjoyable to work with. I will definitely use her again!!!! HIGHLY RECOMMEND HER!

  

  • 5 Stars
     Survey completed onMay 3, 2018

    Reviewed by Shannon C.

    Completed transaction in  March 2018 in Lancaster, CA.Colleen was readily available to answer all questions throughout the loan process. She was very speedy to reply. I would recommend her to my friends.

  •  5 Stars Survey completed onMarch 17, 2018

    Reviewed by Raymond L.

    Completed transaction in March 2018 in Camarillo, CA.Great follow through, Thanks for making it happen!

 

  • 5 Stars
     Survey completed onJanuary 4, 2018

    Reviewed by Michael M.

    Completed transaction in December 2017 in Lake Arrowhead, CA.Colleen is very knowledgeable and just pleasant to work with.

  • 5 Stars
     Survey completed onNovember 24, 2017

    Reviewed by Lindsey M.

    Completed transaction in November 2017 in Valencia, CA.Goes above and beyond for you

  • Colleen was amazing! A recommendation from a friend, she got us the lowest possible rate and walked us through every step of the process of owning our first place. As we first-time buyers we had many, many, many questions and Colleen was ever gracious with her time, walking us through the ins and outs of each step and getting us to a place where we were comfortable with everything. We cannot recommend her enough!

Jamie Conway, Encino, CA 8/2017

  • Thanks Colleen! I appreciate your patience with all my questions. It’s been such a great experience working with you and you can be sure we will recommend you to our friends. 

   Lindsey Conway, Encino, CA  8/2017

  •  We have used  Colleen several times for both personal homes and rental units.  She knows her stuff, keeps on top of the details, guides you through it all and is upfront with costs and on top of interest rates.  That’s why we have used her several times and will continue to do so.

        Adrienne  Paterson,  Oxnard CA   1/2017

  •   Colleen was extremely helpful and patient with all my questions as a first time home buyer. I will recommend her to any of my friends looking to buy. I’m so glad I met her at the Redfin class she put on for first time homebuyers!
    Susana Preciado North Hills CA  1/2017
  • We just wanted to follow up to say thank you again for all of your help in getting into our new home.  During the process of dealing with the other lender, my husband and I were regretting that we didn’t utilize you as our lender.  We wish we could have gone with you but are so very grateful for the advise you gave during the process.  You did not have to take the time to speak with us during our home purchasing process and loan approval, but you did out of sheer kindness, which is a trait hard to find in people these days.  We have been referring everyone we know to you and are excited to come back and utilize your services once we are ready to refinance our home.  Looking forward to working with you and again, we are so very grateful for the selfless guidance you gave to our family.

          Christy Daniels, Oxnard CA  2/2017

  • Four years ago, shortly after a divorce, I ended up stepping away from a deal that was days from closing because I felt taken advantage of. I felt the Mortgage Lender had only his own interest in mind. I let him know what the bottom line that I was comfortable with paying a month, it was interesting that he couldn’t get me to what I was asking for. My circumstances have not changed much since that, an attempt at a home purchase. The buying of a house for the first time, as a single woman was scary. So much so that I did not attempt to purchase a new home for another 4 years. I met Colleen Craig in my neighborhood and found her very likable and genuine. I could tell that she cares about people. As I got to l know her, I started asking her a lot of questions and got a lot of very clear answers. It was obvious that she knows her stuff. I had a couple of obstacles. The home I was purchasing was a Probate property (so everything needed to go before, or be signed by, the trustees and a judge in another state). I had to be out of the rental that I was in by the 1st week of the following month. That meant, that I needed a 30-day Escrow. What I now understand is, that that is almost unheard of nowadays for a probate property. I knew what was going to be needed and so I was prepared. I had some other financial obstacles that Colleen handled like a pro. She was relentless in staying informed and keeping communication ongoing with all that were involved. I realize how important that was because not all the hands in the pot knew what the other hands were doing in the pot. “And Hey, that’s my pot they are messing with”. She caught all potential hazards before they became a problem. My house closed in 30 days and she is still here for me with any question after the fact. She has amazed me so many times, that I started to refer to her as a NINJA. She is a Mortgage Ninja in my book. Thank you Colleen Craig for your relentless efforts to make me a homeowner. It’s an honor and a pleasure to know you!

 

Patricia Perdigao, Port Heuneme CA  9/2016

  • Colleen is EXCELLENT. Very easy to work with, helpful, passionate, understanding and knows this stuff inside and out. I can’t recommend her enough. You won’t be sorry.

Jason Schmidt, Glendale CA  8/2013

  • *Incredible customer service. Helped us stay one step ahead of the entire process allowing us time to deal with issues from the escrow company when they came up. Came to our house to explain the process.  A true pro! Yet I felt like I was doing business with a good friend.

Charles and Rebecca McMackin, Reseda CA 2/2016

  •  My dear friends forwarded along your contact info. They only have wonderful things to say about how your expertise and professionalism guided their 1st time home buying experience! My husband and I are looking to buy our first home here in the Dallas, Texas area. We are hopeful to find someone as helpful as you!

Matt & Jessica, Dallas Texas 7/2016

  • She helped us with all the complicated process when we were in the middle of selling our old house and buying a new one. She is always there before the deal is closed and finalized.. and she is still there for me and my family when we have any question. She goes that extra mile for us.. Other agents maybe will not be there anymore when the deal is done…. I can go on and go on write about how grateful my family and I, myself feel so grateful about Colleen’s efforts to help us. So, Colleen…. You are a special lady and a friend, you are very close to our hearts. Thank you very much from all of us here!

Ennykun Talok & Jason Bennett,  North Hills, CA  2013

  • Colleen is the most knowledgeable, reliable and hardest working lender I know. The agents here at Sellstate Horizons Realty love the fact that she is always just 1 phone call away (not like others where you leave a message) and she closes deals on time as promised!!! Her website is a constant tool for us all.

Kathryn  Landon, Realtor  Tarzana, CA  2011